Effective Date: December 29, 2025
At SK Global Printers, customer satisfaction is important to us. If your purchase does not meet your expectations, please review the return and refund guidelines outlined below.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The item must be unused and in its original condition
- Original packaging and included accessories must be intact
- A return request must be submitted within 30 days of delivery
- Products damaged due to misuse, accidents, or improper handling are not eligible for return
2. Return Procedure
To initiate a return:
- Email us at support@skglobalprinters.xyz with your order information
- Our team will review your request and confirm eligibility
- If approved, you will receive return instructions
- Ship the product back using the method we provide
- Once the item is inspected, you will be notified of approval or rejection
3. Refund Policy
If your return is approved:
- Refunds will be issued to the original payment method
- Shipping and handling charges are non-refundable
- Refund processing may take 5–10 business days, depending on your bank or payment provider
4. Exchanges
We do not offer direct exchanges. If you require a replacement item, please return the original product and place a new order.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect:
- Contact us within 48 hours of delivery
- Provide clear photos of the product and packaging
- We will arrange a replacement at no additional cost, if eligible
6. Contact Us
For return or refund-related questions, please contact us at:
📧 Email: support@skglobalprinters.xyz